Data Collected by Us

We gather and manage various types of personal information, including:

How We Utilize Your Data

Your personal information is utilized for these key purposes:

  • Service Provision and Contract Fulfillment:
    • We handle the processing and management of your car rental bookings and agreements. This includes verifying your identity to confirm that you meet our rental criteria. We also facilitate the collection and return of vehicles, as well as processing payments and managing any associated deposits and charges.
  • Customer Correspondence (Legitimate Interest/Contract Fulfillment):
    • Delivering booking confirmations, updates, and key rental information. Addressing your questions and offering customer support. Informing you of any service or policy changes.
  • Marketing Permissions and Interests:
    • We may send promotional offers, newsletters, and service updates with your consent or based on our legitimate interest. You can opt out anytime.
  • Service Enhancement through Legitimate Interests:
    • Evaluating website interactions to refine user experience and site performance. Conducting assessments to improve our vehicle selection and service offerings.
  • Adherence to Local Laws and Regulations:
    • Adhering to legal and regulatory standards while managing tax obligations. Safeguarding against fraud and maintaining service integrity. Addressing disputes and upholding our terms of service.

Information Sharing Practices

Sharing Your Personal Data

  • Local Service Partners: We collaborate with third-party companies, including payment processors and IT support providers, to deliver our services. They are contractually required to safeguard your data.

We do not share your personal information with third parties for marketing.

Data Protection

We take necessary technical and organizational steps to safeguard your personal information from unauthorized access, changes, disclosure, or loss. This involves using encryption, implementing access controls, maintaining secure servers, and conducting regular security evaluations. Nonetheless, please be aware that no method of electronic transmission or data storage can guarantee complete security.

Data Storage Policy

We keep your personal information only for the time required to achieve the purposes for which it was gathered, including compliance with legal, accounting, or reporting obligations. The duration for which data is retained depends on the nature of the information and the specific circumstances of its processing.

Your Rights in Poole

Your rights under UK data protection law are as follows:

  • Access to Your Information: Obtain a copy of your personal information on file.

Contact us below to exercise your privacy rights.

Cookies and Tracking Policies

Our website utilizes cookies and similar technologies to improve your browsing experience, monitor site traffic, and customize content for our users. You have the option to adjust your cookie preferences via your browser settings at any time.

Policy Changes

This Privacy Policy may be updated from time to time to align with our practices or legal obligations. Any changes will be reflected on this page along with a new "Last Updated" date. We recommend reviewing this policy periodically to stay informed about how we protect your information.

Get in Touch

For inquiries regarding our Privacy Policy or data practices, please reach out:

Poole Car Hire Services
Holes Bay Road, Poole, BH15, Dorset, United Kingdom
Contact Number:: 441202805460